Interim COO, Managing Director and Head of IT for banks, savings banks, insurers and regulated businesses. 15+ years of C-level experience — focused on digitalisation and AI, restructuring, post-merger integration and DORA compliance.
Available for new interim mandates
Four areas where I take operational accountability — not alongside the line organisation, but within it.
ERP and core-system migrations, AI-enabled process automation and digital customer processes with measurable impact.
Digitalisation & AI IIOpEx reduction, site consolidation, shared service centres and process harmonisation across borders.
Restructuring IIIIntegration after acquisitions and carve-outs: bringing governance, structures, IT landscapes and leadership teams together.
Post-merger integration IVDORA delivery across the five pillars, steering of critical providers such as Finanz Informatik, preparation and support of IT security audits and inspections.
DORA complianceRoles: Interim COO · Managing Director · Head of IT · Programme and transformation lead. Operational leadership in banks and savings banks: Interim COO Banking →
Selected mandates from financial services, private-equity settings and the mid-market — each with outcome, key figures and my role.
Rebuilt a 25-year-old repair process around AI and introduced an AI-based service chatbot: cycle times more than halved, call volume down by a quarter — with NPS holding steady.
Contribution: designed and introduced the AI-enabled repair process and the service chatbot in response to shifting customer expectations and labour shortages.
Turned six sites working in isolation into one centrally steered organisation: two shared service centres built outside Germany, five German sites closed, OpEx reduced by more than 30%.
Role: Executive Director. Central steering and governance, new leadership team, process harmonisation across borders.
Following the acquisition by an international financial group, merged several companies and IT landscapes and replaced a 30-year-old ERP on schedule within 15 months.
Role: Executive Director, also Managing Director of a subsidiary. Integration strategy, single governance model, leadership team build-up.
Interim cover for the head of IT: stable IT operations, DORA requirements embedded in the line organisation, IT security audit prepared and supported — with an orderly handover to the successor.
Role: Interim Head of IT. Steering of external IT providers including Finanz Informatik (the savings banks' central IT provider), build-up of the operational information security team, change management and conflict moderation during the FI migration.
Further mandates — including banking operations at Barclays, outsourcing projects with insurers and a PE-backed legal-tech company — are set out with starting point, contribution and outcome on the references page.
All references →I step in when leadership and experience make the difference. When direction is unclear. When an integration is at risk. When processes can no longer keep pace with growth. When speed matters.
How I work: reliable in collaboration, grounded in delivery. I take ownership from the first day — for the numbers, for the organisation, for the team. And from the start I work towards a handover to an intact, permanent leadership.
“Oliver is a true expert in optimizing and transforming processes — he brought structure and speed where both were missing.”LinkedIn recommendation
“Coming from the banking industry it was exciting to experience Oliver from day 1 as he would be on board and familiar with the b2b2c data brokerage since always.”LinkedIn recommendation
“Oliver was working for me on a very challenging digital transformation of data & operations — delivered in a short time frame with strong team momentum.”LinkedIn recommendation
Interim management in practice: leadership and transformation in financial services — lessons from banking, insurance and data services.
Interim COO, Managing Director, Head of IT and programme or transformation lead — always with operational accountability for results, budget and team.
The focus is financial services: banks, savings banks, insurers and financial services providers. In addition, regulated mid-market companies and private-equity portfolio companies.
We agree the start date in the initial call. Once scope, objectives, reporting lines and duration are defined, a structured onboarding follows.
I am based in Hamburg and take on mandates across Germany, the DACH region and Europe. Working languages are German and English.
It starts with a free, confidential 30-minute call. Then a short analysis and the mandate definition, onboarding with first visible results within the first 100 days, and a handover to permanent leadership planned from day one.
Free initial call, 30 minutes, confidential. After the first conversation we will both know whether working together makes sense.
Arrange an initial call →